Effective Date: 01/01/2024

JM Autotronics (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.jmautotronics.com] (the “Website”), as well as your rights regarding your personal data.

Please read this Privacy Policy carefully. By accessing or using our Website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address when you contact us or make an enquiry.
  • Technical Information: IP address, browser type, operating system, device type, and browsing behaviour (e.g., pages visited, links clicked) via cookies and other tracking technologies.
  • Transaction Data: Information about the products and services you purchase, or other transactions you complete on our Website.
  • Communications: Any communications you send to us, including emails or messages through our contact forms.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To provide you with the products and services you request.
  • To respond to your enquiries and communicate with you about your account or transactions.
  • To improve our Website, products, and services based on your feedback and usage patterns.
  • To send you marketing communications, where you have consented to receive them.
  • To comply with legal obligations and resolve any disputes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent to us using your data (e.g., for marketing communications).
  • Contractual Necessity: To fulfill contracts or pre-contractual obligations with you (e.g., processing orders or providing customer service).
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services or responding to customer feedback.
  • Legal Obligations: Where we are required to process your data to comply with a legal obligation.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect information about how you interact with the site. This helps us provide a better experience by remembering your preferences, tracking Website performance, and offering targeted advertising.

You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties for the following reasons:

  • Service Providers: We may share data with third-party service providers who assist us with Website maintenance, payment processing, or customer support.
  • Legal Requirements: We may disclose your personal data to comply with legal obligations or protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer required, we will securely delete or anonymise it.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes, including marketing.

To exercise any of these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our Website with a new effective date. Please review this Privacy Policy regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us:

JM Autotronics
Email: [email protected]
Phone: +441276 942031
Address: 455 London Road, Camberley GU15 3JA